In the NLP Model of Communication information is processed through our minds (brain/nervous systems) and that information is filtered which involves us deleting, generalising and distorting the information in such a way to make it more meaningful. Through our minds we make an internal representation of that information which is based on pictures (visual), sounds (auditory), feelings (kinesthetic), smells (olfactory) and tastes (gustatory). Those experiences are then labelled with our own internal dialogue commonly called [...]

In the last Blog it was discovered that effective communication is possible when rapport is created and maintained between both parties in the communication process. Rapport  is a process of building a relationship based on trust, harmony and understanding. It is all about meeting the other person in their model or interpretation of the world. Rapport is important in any relationship (e.g. business, sales, meetings, family, friendships) and creates liking at the unconscious level of the mind. When there [...]

How many times have you said to someone, or even thought, what is it that you don’t understand about what I am saying either face to face, over the telephone or an email?  For any communication to be effective and for you to be able to convey your message and vice versa you need to be in rapport. Rapport is a process of responsiveness and where both people feel they are in sync with one another [...]

When is a problem not a problem? A problem is not a problem when it is solved! How often have you been totally consumed in a problem and do not know which way to go or how to solve the problem? No doubt this has occurred many times in your life and even mine. One way to get out of the problem is not to focus on it and instead look for solutions. It is common to [...]

Are you familiar with the Law of Requisite Variety? The Law of Requisite Variety provides that the person (or system) with most flexibility of behaviour will end up controlling the system. Unless you have heard of this law before, this definition probably does not mean much to you. You are probably saying “What does this mean?” The law is all about ensuring that your behaviour is flexible when and as needed each and every day. In [...]

The Map is not the Territory is one of many presuppositions of Neuro Linguistic Programming (NLP). As mentioned in the Blog recently a presupposition is a convenient belief or assumption used in NLP and coaching. The whole idea of a presupposition is that they will increase your results through the use of beliefs which motivate you rather than de-motivate you! This presupposition of the map is not the territory means that you have a different map (interpretation) of an event or [...]

Last week I conducted a workshop Manager’s Planning Day for a group of managers at a Government Department in Perth. The workshop involved using Extended DISC to understand behavioural styles and the later half the elicitation of values for the team. Since conducting the workshop I have been thinking more and more about values. We all have values, we have values in our personal life, we have values for our business or company that we [...]

Ever heard of the saying “how do you eat an elephant”? These words are normally used if someone is feeling overwhelmed in a situation or event. Take for example, you have many tasks to complete at work, you feel overwhelmed and maybe stressed out. Where do you start? Well if you wanted to eat an elephant, due to its size, you would eat a little bit at a time. The same goes for tasks that [...]

Do you like to be liked? Of course you have said “yes”. We all want to be liked by people and this Blog is about how to create and establish rapport with others. Think about this…have you ever been talking to someone and had a warm feeling inside, maybe a colour change in yourself or the other person and you have said “Did you go to the same school as me?” and when you moved [...]

Lately, I have been asked by family, friends and contacts what is this “thing” called NLP and how can it help me in my life? What I will do now is explain it as simply as possible what is meant by NLP. NLP stands for the words of “Neuro Linguistic Programming”. Common definitions floating around talk about Neuro being the brain or mind, linguistic being language and programming as in programming with computer science. Yet [...]